Businesses must now be using a digital record keeping system, like a QR code, that connects with the Department of Health’s contact tracing system.

Friday, 30 April 2021, was the deadline for businesses in selected industries to sign up to either the free Victorian Government QR Code Service or another API compatible digital record keeping service. The Victorian Government QR Code Service or an API compatible digital record keeping service is mandatory in most customer facing industries, to help with COVID-19 contact tracing.


The list of the sectors can be found at The list of API compatible services can be found at

Businesses already using the free Victorian Government QR Code Service for record-keeping don't need to do anything. This QR code system already integrates with the Department of Health's contact tracing system.

For businesses that need to change providers because the current provider is not connected to the Victorian Government Visitation API, the Victorian Government QR Code Service is easy to use and is free for all Victorian businesses and organisations.

By using the Victorian Government QR Code Service, both businesses and customers can be sure their data is secure. Data is deleted after 28 days.

Please make sure that visitors check-in with a QR Code. Checking-in allows contact tracers to quickly get the information they need to contain a COVID-19 outbreak.


All businesses must have an active, up to date COVIDSafe Plan. Download and display the signage available to remind people of the need to check in and other safety measures.

Remember, if you or your workers have even mild COVID-19 symptoms, please get tested. Every test helps keep Victorians safe.

Visit for more information or call Business Victoria on 13 22 15.

Attached is a suite of materials for sharing across your social media channels.

Local Government Victoria is available to provide advice to councils on 0418 287 976 or email [email protected].