Bev Dinsdale, Rosebud Packaging
Meet Bev Dinsdale, owner and driving force behind Rosebud Packaging, a local wholesale and retail business that is very focused on environmentally friendly and Australian made packaging products. She spends a lot of time researching sourcing and working with suppliers to develop packaging and cleaning materials that are reusable, recyclable, compostable, biodegradable and better for the planet.
COVID has made it hard to source supplies, yet Bev has prided herself on her commitment to customers and pivot the business to respond to their changing demands - takeaway products have been a critical new area of demand in this new COVID landscape. Working with her customers she responded to their needs for different sizes, shapes, colours and materials for all sorts of products - sourcing and inspiring, keeping costs down but making sure the products were fit for purpose.
"For me it's more than about making a living. It's all about the whole package – I believe you need to be well rounded in your approach to succeed in business. You want to do the very best that you can to make the world a better place. The products, the staff, the values of the business are all important.
Bev reflects on the strengths of her business, she is focussed on her staff, “We are all one team; very hands on and empathetic, all focussed on customer service.”
The key is to help customers to leave smiling. Compassion is important. You don’t know how hard people are doing it, so being empathetic to customers is important.”